Privacy Policy

Privacy Policy

Last Updated: May 14, 2025

This Privacy Policy describes how ThyroBloom ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ThyroBloom.us (the "Site") or otherwise interact with us (collectively, the "Services"). "You" and "your" refers to anyone using the Services, including customers, visitors, or any individual whose data we process.

By using the Services, you agree to the practices outlined in this Privacy Policy. If you disagree, please refrain from using or accessing the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with the updated date. We encourage you to review this policy regularly.

How We Collect and Use Your Personal Information

We collect your personal information to provide and improve our Services. Over the past 12 months, we have collected data from the following sources:

Information You Provide Directly

  • Contact Information: Name, email, phone number, billing and shipping address

  • Order Information: Purchase details, payment confirmations

  • Account Information: Username, password, security details

  • Shopping Activity: Items viewed, added to cart, saved preferences, loyalty points

  • Support Inquiries: Communications and submitted feedback

Some Services may not function if you choose not to provide required data.

Information We Collect Automatically

We collect usage data using cookies and similar technologies. This includes:

  • IP address

  • Device and browser information

  • Network connection

  • Pages viewed and actions taken

Information from Third Parties

We may also receive personal information from:

  • Shopify and technical providers powering our store

  • Payment processors (for secure transactions)

  • Marketing partners and analytics tools

How We Use Your Personal Information

To Provide Our Services

  • Process transactions and fulfill orders

  • Communicate about purchases, accounts, or customer support

  • Arrange shipping, returns, and manage loyalty programs

  • Enable features through Shopify’s integrations

Marketing and Personalization

  • Send promotional communications (email, SMS, mail)

  • Show you relevant ads across platforms

  • Customize your experience based on preferences and usage

Security and Fraud Prevention

  • Detect and investigate fraud or abuse

  • Protect your account credentials (do not share your login details)

  • Maintain platform integrity

Customer Support and Service Improvement

  • Respond to inquiries

  • Optimize and improve our platform performance

Cookies

We use cookies to power core functionality, remember preferences, and run analytics. Third parties (like Shopify or advertising platforms) may also place cookies to personalize ads.

You can manage cookies in your browser settings. Blocking them may affect your experience. Our Site recognizes Global Privacy Control (GPC) signals. For more on cookies: Shopify Cookie Policy.

We do not respond to browser "Do Not Track" signals beyond GPC.

How We Disclose Personal Information

We may disclose your data to:

  • Vendors and service providers (e.g., hosting, fulfillment, customer support)

  • Marketing partners to tailor ads

  • Payment processors to fulfill your order

  • Affiliates within our business

  • Law enforcement or legal obligations, if required

  • Mergers or acquisitions involving the company

We have disclosed the following categories in the past 12 months:

  • Identifiers (name, email, phone)

  • Commercial data (purchases, preferences)

  • Internet activity (usage data)

  • Geolocation (inferred from IP address)

We have sold/shared this data (as legally defined) with marketing partners to facilitate targeted advertising.

We do not sell or use sensitive personal information to infer characteristics without consent.

Hidden or Inactive Products

Even if a product is not visible on our storefront (e.g., due to being out of stock or in development), it is still subject to this Privacy Policy and our compliance standards. All products, visible or hidden, are managed in accordance with the same legal and ethical standards.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from children under 16. If you believe a child has shared information with us, contact us to request deletion.

Security and Retention

While we implement safeguards to protect your data, no system is fully secure. Please avoid transmitting sensitive information over unencrypted channels.

We retain personal information as long as needed to:

  • Maintain your account

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have the following rights:

  • Access / Know what personal data we hold

  • Delete your personal data

  • Correct inaccurate information

  • Portability to transfer data to another provider

  • Restrict Processing under certain conditions

  • Withdraw Consent at any time

  • Appeal if a request is denied

You can also manage promotional emails by unsubscribing. Note that transactional emails (e.g., order updates) will still be sent.

To exercise your rights, contact us using the email below. Verification may be required.

We will not discriminate against you for exercising your rights.

International Transfers

If you are located outside the U.S., your information may be transferred, stored, or processed in other countries. Transfers are made under legal safeguards such as Standard Contractual Clauses.

Complaints

If you're dissatisfied with our response, you may contact your local data protection authority or file an appeal by replying to our response email.

Contact

For any questions, requests, or complaints regarding your data or this Privacy Policy, contact us at:
📧 support@ThyroBloom.us